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People who experience care should experience respect and compassionate care and support as this promotes dignity and helps the person to feel at ease.
To achieve this, we make sure each of our Silverline Care homes is dedicated to delivering the best care possible for you or your loved one.
Our team of skilled nurses, carers and home managers is supported by a senior management team with considerable experience in caring for older people and our dedication to skilled care and nursing is, we believe, unparalleled in the areas and communities in which we operate.
We believe quality care begins with the right people. So, when it comes to choosing our staff, we go to great lengths to make sure team members not only have the correct training and qualifications but that they are also driven by a deep desire to help others.
Our staff go above and beyond to get to know the individual needs of each resident. This is done through continued consultation with residents, their families and all stakeholders to ensure care plans are as individual as the person receiving them.
We believe innovation is crucial in providing positive care. We empower our staff and equip them with the latest technology, enabling them to create electronic care plans for each resident to provide truly person-centred care, with the most minimal amount of administration.
As a result, they derive pleasure from the knowledge that our residents are contented and well taken care of… and that you are enjoying some genuine peace of mind that we are doing our job, quietly, happily and with compassion, when you are not there.
Overall, when you choose a Silverline Care home you can be reassured of our excellence and passion to care.