The Organisation
People who experience care should experience respect and compassionate care and support as this promotes dignity and helps the person to feel at ease.
To achieve this, we make sure each of our Silverline Care homes is dedicated to delivering the best care possible for you or your loved one.
Our team of skilled nurses, carers and home managers is supported by a senior management team with considerable experience in caring for older people and our dedication to skilled care and nursing is, we believe, unparalleled in the areas and communities in which we operate.
We believe quality care begins with the right people. So, when it comes to choosing our staff, we go to great lengths to make sure team members not only have the correct training and qualifications but that they are also driven by a deep desire to help others.
Our staff go above and beyond to get to know the individual needs of each resident. This is done through continued consultation with residents, their families and all stakeholders to ensure care plans are as individual as the person receiving them.
We believe innovation is crucial in providing positive care. We empower our staff and equip them with the latest technology, enabling them to create electronic care plans for each resident to provide truly person-centred care, with the most minimal amount of administration.
As a result, they derive pleasure from the knowledge that our residents are contented and well taken care of… and that you are enjoying some genuine peace of mind that we are doing our job, quietly, happily and with compassion, when you are not there.
Overall, when you choose a Silverline Care home you can be reassured of our excellence and passion to care.
Our Values
Silverline Care’s values are our guiding principles, ensuring the decisions that are taken every day in all our homes and at all levels across the organisation are taken in the spirit of realising our vision:
To become the leading care home in all our local communities
Silverline Care’s mission is to Provide high quality care for our residents, peace of mind for their families and be a great place to work
We achieve this right across the organisation, by:
We create a caring culture where everyone feels included and able to both participate and contribute. We act with compassion and respect in all our interactions and promote a caring and safe environment for all.
We take individual responsibility in doing what is right at all times to provide a professional service.
We strive for excellence and display innovation in both thinking and service delivery by creating a culture of embracing new ideas, developing solutions and putting them into action.
Latest News
Every year, we care for thousands of people, helping them live their lives to the fullest. Here you can hear more about their stories and the impact Silverline Care’s support has had on their lives.
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