Silverline Care has introduced a unique Developing Potential Programme across its homes, with the aim of empowering staff, increasing their confidence and developing their ability and potential to deliver the best care to residents. At Cochrane Care Home in Johnstone, four members of staff including nurses and a cook, are taking part in the programme which runs for 15 months. At nearby Ranfurly, three staff members are on the course. It is designed to make staff realise their potential by providing them with tips and guidance to improve the skills and knowledge they already have and how to put these skills into practice to deliver the best possible care home experience for residents. Modules on the course range from building confidence, strengthening relationships with staff from across all seven care homes, communicating effectively, dealing with transition and change and being braver and more assertive to share best practises and new ideas which will improve resident’s experiences. Silverline Care focuses on the longevity of their residents, building nourishing relationships between staff members and residents and making residents feel happy and comfortable. The course is designed to reinforce this, with an emphasis on team building and working together in order to enhance resident’s lives. Rachel Dryden, CEO of Silverline Care said: “This programme is all about making staff better at what they already do, not teaching them a whole new skillset or job role, but building confidence, raising aspirations and developing relationships with other staff to share best practise. “We are committed to providing the highest quality care for residents and being the best place to work for staff, and investing in programmes like this will help to ensure we deliver this. We recognise the challenges the industry faces in recruiting and retaining great staff, so we are responding by building an internal resource of the best talent in the industry, who will be well placed to step up into the leadership positions of tomorrow and feel confident to grasp new opportunities.” There are 25 people on the programme in total across Silverline’s seven homes. There will be a graduation ceremony next September.